Achieving Consensus
The Challenge Dialogue Process – How it Works
How do you achieve a consensus when your decision makers are scattered across the country? The Challenge Dialogue process shows you how.
View The Challenge Dialogue Process (PDF)
Charitable Foundations
A New Tool to Measure and Improve the Performance of Charitable Foundations
How do you measure the performance of charitable foundations? Is the performance of their funded agencies then key criterion? This article says “no” and describes an innovative evaluation process.
View A New Tool to Measure and Improve the Performance of Charitable Foundations (PDF)
Data and Data Management
Smart Simple for Management Consultants
View Smart Simple for Management Consultants (PDF)
Smart Simple for Government Programs
Never get your program database to truly reflect your operations? Design it yourself, put it on the web and fire the IT department!
View Smart Simple for Government Programs (PDF)
Intellectual Capital Evaluation
Clem Bowman - Evaluating Intellectual Capital
View Evaluating Intellectual Capital (PDF)
Language Ladders™ & Rubrics
The “Principles” behind Principle Based Decision Making
How does Principle Based decision making really work? This article shows you how.
Download the complete article: The “Principles” behind Principle Based Decision Making (PDF)
Practice Note – Language Ladders™
How do you incorporate the intangibles into your decisions? Find out here, and learn how to evaluate them.
View Practice Note – Language Ladders™ (PDF)
Organisational Effectiveness
How EnCompass™ Works
Effective organizational design requires a careful analysis of internal relationships which, in turn, requires that substantial effort be invested in understanding them.
View How EnCompass™ Works (PDF)
Principle-Based Decision Making
A Note to Decision Makers in Governments
View A Note to Government Decision Makers (PDF)
The “Principles” behind Principle Based Evaluation and Decision Making
View The “Principles” behind Principle Based Decision Making (PDF)
Program Evaluation
On Target: The Practice of Perfomance Indicators
An excellent article from the UK Audit Commission on performance indicators.
View On Target: The Practice of Perfomance Indicators (PDF)
Aiming to Improve: The Principles of Performance Measurement
Another article from the UK Audit Commission, this time on performance management principles.
View Aiming to Improve: The Principles of Performance Measurement (PDF)
Some Lessons form the Canadian R&D Sector
Use a “principle based” approach to evaluating the intangible factors in your program.
View the Article (PDF).
View the Slide Presentation (PDF).
A Program Evaluation Primer for MBA and MA Learners
Doing a major research paper for your MBA or MA? Read this first.
View A Program Evaluation Primer for MBA and MA Learners (PDF)
Research Proposals
Using Explicit Performance Metrics to Select Your Grantees
What do you do when you have to choose between competitive grant proposals on the basis of their intangible characteristics? This article shows you how.
View Using Explicit Performance Metrics to Select Your Grantees (PDF)
Performance Management and Forest Science in Ontario
How do you choose between an excellent research proposal and a merely good one? This article tells you how the Ontario Ministry of Natural Resources did it.
View Performance Management and Forest Science in Ontario (PDF)
Services Procurement
Procurement Database
A SmartSimple Practice Note.
View Procurement Database (PDF).
A Decent Proposal
What’s wrong with the government RFP process? This article tells you.
View A Decent Proposal (PDF). Originally published in CA magazine.
The Right Tools
Don’t be embarrassed by your vendors – use the right procurement tools.
View The Right Tools (PDF). Originally published in Summit Magazine.
Save Time, Save Money
Do it right first time and same time and money in services procurement.
View Save Time, Save Money (PDF). Originally published in Summit Magazine.
Flight Test
Using innovative peer review methods to evaluate your vendor proposals automatically.
View Flight Test (PDF). Originally published in Summit Magazine.